Warranty, Moves, Adds, Changes
12 Year Warranty
Varying per material
Add On Orders
All parts are catalogue after production
Move And Changes
Catalogue parts are designed as a system and easily re-configured
Lyell Immunopharma Case Study
By April of 2019, Studio Other, in partnership with Design Firm, ideated and installed a custom solution for Seattle-based cellular therapy company, Lyell Immunopharma. In search of a workplace that represented their company’s core values and additionally allowed for seamless growth as their company expanded, Lyell engaged Studio Other to provide 68 custom workstations and 7 custom conference tables for their Seattle headquarters.
Later that year, the cellular therapy company had exponentially grown and embarked on a plan to multiply their reach by opening a San Francisco office. Appreciating their previous hands-on approach, Lyell again engaged the Studio Other team in re-designing a more cost-effective option for the conference tables while continuing to specify the traditional workstations that had become a part of the Lyell standard workplace branding.
Following the success of another project, Lyell’s significant growth in the Seattle market required 7 additional workstations to effortlessly integrate into their already fully-occupied floor plan. After several layout iterations, Studio Other effectively re-configured the existing product to accommodate for Lyell’s needs. The end result has led to a long-term partnership where Studio Other will continue to support the company’s need for swift turnaround in an ever-changing market, all the while embodying Lyell’s current brand and culture.
Punch + Day 2 Services
As part of our standard services, we want to ensure that your employees are completely satisfied with the investment their company has made in their workplace environment. Our Punchlist Specialists provide critical final project follow-up and resolution of all compliance tasks related to contract specifications. We work with large organizations to deploy the following tools and programs related to generating buy-in, creating excitement, and conveying the client’s investment in the workstations of each user though the following processes:
- “Welcome to Your Workplace” printouts on each desk, describing the features and benefits of each solution
- IT and Ergonomic Training related to technology integration and optimal furniture adjustments
- Workstation Usability Training to show the features and benefits of each station and how to optimally adjust the furniture for ergonomic success.
Additionally, and most importantly, a strong dealer and manufacturer partnership doesn’t end once the order is placed. Whereas many companies have a separate service department, at Western Office, the same project manager involved in the main project will continue to service Stilly Valley Health Connections.
Closeout Books: Going Above & Beyond
Our service does not end when our clients move in. We aim to support our clients far beyond their initial design, purchase, delivery and installation needs. We complete bespoke project close out books for large projects to assist our customers with any warranty, cleaning, maintenance or additional orders they may need.
